IT Infrastructure Specialist - 19793 · Veritaz AB

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are looking for an experienced IT Service & Operations Specialist

What You Will Work On

Implement, develop and manage IT services and technical solutions

Work with system operations, support and system development

Gather requirements and translate business needs into technical solutions

Provide 1st, 2nd and 3rd line support

Troubleshoot and handle IT incidents

Manage patching, monitoring and ongoing system maintenance

Provide remote and onsite technical support

Document incidents and activities in ticketing/service management systems

Contribute to cost estimation and continuous improvement

Support quality, compliance and IT security activities

Coordinate internal and external stakeholders

Work in an international environment with business, HR, legal and quality functions

Act as a contact person for the business within the assigned area

What You Bring

Minimum 5 years of relevant IT experience

Academic degree or equivalent professional experience

Good knowledge of:

IT technology

Data protection

IT security

Requirements management

Basic knowledge of:

Project management

Vendor management

Risk management

IT Service Management

Quality and compliance

Experience with IT operations and technical support

Strong troubleshooting and incident management skills

Good collaboration and customer-focused approach

Responsible and results-oriented working style

Fluent Swedish and good English, both spoken and written